Privacy Policy

Introduction

CountNutri is a product owned and operated by Senithu Software Solutions("Senithu Software Solutions," "CountNutri," "we," "our," or "us"), which acts as the data controller for personal information processed through the CountNutri application and website. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nutrition tracking application and website.

Information We Collect

Personal Information

• Name and email address when you create an account
• Profile information you choose to provide
• Communication preferences

Usage Information

• Food photos and nutrition analysis data
• App usage patterns and preferences
• Device information and IP address
• Cookies and similar tracking technologies

Payment Information

• Subscription payments are collected by Senithu Software Solutions, the merchant of record for CountNutri, and processed by Google Play (Android app) or our web payment provider (website)
• We receive transaction records such as the plan purchased, amount, currency, and payment status — we never receive or store your full card number or bank credentials
• Billing history is retained for accounting, tax, and legal compliance purposes

Advertising

CountNutri does not display advertising. We do not run Google AdSense or any other ad network, we do not collect advertising identifiers, and we do not build advertising profiles or share your data with advertising partners.

How We Use Your Information

• Provide and improve our nutrition tracking services
• Analyze food photos and provide nutrition insights
• Send important account and service notifications
• Improve our AI models and app functionality
• Ensure security and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations

We do not share your information with advertising networks or ad-targeting partners, because CountNutri does not display advertising.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications

Advertising

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can manage your cookie preferences through our cookie consent banner or browser settings.

For detailed information about our cookie usage, please see our Cookie Policy.

CCPA Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt-out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

GDPR Rights (EU Residents)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request restriction of processing your personal data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to processing of your personal data
• Automated Decision-Making: You have rights regarding automated decision-making and profiling

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.